I am reminded of a story that my mother used to share about a 10 year old boy who was invited to his friend’s home for dinner. Before the dinner, his parents sat him down and coached him on his manners. They told him how important it was to be polite –...
This was my favorite part of the book Reinforcements by Heidi Grant: “The most powerful reinforcer to helping others is, “The opportunity to see one’s own effectiveness…people want to see or know the impact of the help they have given or will give….This is...
“It’s the most wonderful time of the year,” says the top 40 holiday playlists every December – but is it true? The holidays are supposed to be a fun, relaxing time to be spent with family and friends but sometimes we get so caught up in the details that we can’t...
Everyone is talking about gratitude lately and for good reason. We all know that being grateful is important to the human experience, but what exactly does that mean? Do we just think about gratitude or do we put it into action? What’s the right amount of...
Now more than ever I hear business owners tell me that they can’t find new employees. It used to be that fellow business members were challenged with increased sales. Reasons for the challenge vary and I think they are simply hurdles, easily overcome with some...
Do you want to create a more powerful relationship within your business community? As business owners, that’s a resounding yes, right?! In a recent Forbes study reported by James Epstein-Reeves he shared two crucial pieces of information: More than 83% of consumers...